Apple launches Speaker, Earpiece Replacement Program For iPhone 12

Apple has endorsed a service program for owners of the iPhone 12 and iPhone 12 Pro. Apple’s learned that a “small percentage” of 6.1-inch iPhone 12 devices have a problem where no sound comes from the earpiece during a phone call.

Apple will renew the faulty module free of charge. This is not applicable to the iPhone 12 mini or the iPhone 12 Pro Max.

Apple and Apple Authorized Service Providers will contribute to the service free of charge. Users with speaker issues need to make an appointment with an Apple Retail Store, Authorized Service Provider, or contact Apple Support for mail-in service.

Apple advises users to back up their data either to iCloud or to a computer before their appointment. In addition, Apple won’t service earpieces on iPhones that have damaged displays and will require that it’s fixed before it will fix the earpiece issue.

Check the source link to see the full repair service announcement.

Source • Via

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